Cancellations made in writing thirty (30) business days prior to the first day of the certification workshop will receive a full refund; no refunds are available after that time.
Requests for change of workshop dates made in writing thirty business days prior to the first day of the certification workshop will gladly be accommodated; no changes are available after that time.
Substitutions, however, may be made at any time prior to the beginning of the certification workshop. EACOE will notify you thirty (30) days in advance of the certification workshop, in the unlikely event that the certification workshop should have to be cancelled.
Non-payment or no-show does not constitute cancellation.